We take our responsibility to protect the privacy and confidentiality of your information, including personal data, very seriously. We maintain physical, electronic and procedural safeguards that comply with applicable legal standards to secure such information from unauthorized access and use, alteration and destruction. We hold our employees accountable for complying with relevant policies, procedures, rules and regulations concerning the privacy and confidentiality of information.
We may collect, process and use personal data from you when you visit or use our online services including your email address
We collect, process and use your personal data only, if it is permitted under German law and European regulations, in particular if it is necessary to safeguard legitimate interests of JPMorgan or its affiliated companies and when there is no reason to assume that you have overriding legitimate interests to exclude your personal data from such collection, processing or use. This also applies, if JPMorgan or its affiliated companies have to comply with administrative duties or the business purpose necessitates the collection, processing and use of your personal data. Otherwise we will not collect, process and use your personal data without your prior consent.
In accordance with the above, your personal data may in particular be collected, processed and used for the following purposes:
a) Administering relationships and related services;
b) Operational purposes and statistical analysis;
c) Compliance with any requirement of law, regulation, associations, voluntary codes we decide to adopt;
d) The detection, investigation and prevention of fraud and other crimes or malpractice; and
e) For the purpose of, or in connection with, any legal proceedings (including prospective legal proceedings), for obtaining legal advice or for establishing, exercising or defending legal rights.
To the extent permitted by applicable laws, we may disclose your personal data to any organization in our group of companies, their agents, auditors, service providers, regulators, governmental or law enforcement agencies.
We may disclose your personal data, if we or any person to whom we disclose personal data otherwise have a right or duty to disclose the personal data, or are allowed or compelled by law to do so. For example, financial institutions and payments and messaging service providers may from time to time be required, under subpoena or otherwise, to provide certain transaction information to authorities or other official bodies, whether located in the European Union or overseas, to assist in the prevention of terrorism, money laundering and other crimes.
In particular, we may disclose your email address and other personal data to the following third parties which provide services to us in relation to our online services:
a) Smarthouse Adesso Financial Solutions GmbH, Hirschstraße 2, 76133 Karlsruhe, Germany; and
b) Schober Information Group Deutschland GmbH, Max-Eyth-Straße 6-10, 71254 Ditzingen/Stuttgart, Germany.
We may share your personal data with any person or entity if we have your prior consent to do so.
With regard to the above, the responsibility to remain in compliance with the European data protection provisions remains with us, unless you have given your consent to such data transfer to a third party or the transfer of such data is required or permitted by law.
For your convenience, JPMorgan offers you the ability to access some of our products and services through mobile applications and mobile-optimized websites. When you interact with us through your mobile device, we may collect information such as unique device identifiers, your screen resolution and other device settings, and analytical information about how you use your mobile device. We will ask for your permission before collecting the aforementioned information.
If we cannot safeguard ensuring such an adequate level of data protection, a data transfer outside the EU/EEA will only be processed if you have given your prior consent to such a transfer of your personal data.
We may give you choices regarding the sharing of personal data with affiliates and third parties. Choices you have about the sharing of your personal information will be described in the privacy policies or notices you receive in connection with the financial products or services you obtain from us.
In order to exercise your rights of access, correction, objection, or deletion of your personal data, or if you would like to obtain more information about the storage and the recipients of your personal data, you may address your requests to
The Privacy Officer at JPMorgan
25 Bank Street,
London, E14 5JP
Last update: September 2017